Teleperformance is a leading global provider of customer experience solutions. They are currently hiring Customer Support Associates in various locations. If you're looking for a dynamic and rewarding career in customer service, Teleperformance offers competitive compensation, opportunities for growth, and a supportive work environment. As a Customer Support Associate, you'll be responsible for providing exceptional assistance to customers, resolving their inquiries, and building positive relationships. If you're passionate about helping others and enjoy working in a fast-paced environment, Teleperformance might be the perfect place for you.
Name of the
Organization: Teleperformance
Requisition
ID:
Positions: Customer
Support Associates
Location: Pan India (Mohali,
Mumbai, Jaipur, Indore, Bangalore, Kolkata, Hyderabad, Noida, Gurgaon, Chennai)
Salary: INR 1.8 – 4.5
LPA
Closing
Date:
19.October.2024
Educational
Qualifications:
- Any Graduate
Job Description:
- Strong phone, verbal communication skills along with active listening and can comprehend in English
- Excellent Interpersonal and comprehension skills
- Good problem solving, Flexibility & conversational ability
- Managing large amounts of inbound and outbound calls and Chat or Email in a timely manner
- Following call center scripts when handling different topics
- Ability to multi-task, set priorities and manage time effectively
- Good at negotiating techniques, customer focus and adaptability to different personality types
- Fast learner and passion for sales, collection, and customer service
- Ability to use Internet applications
- Knowledge of MS Office
- PC Knowledge & shortcut keys
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