Wipro Recruitment Drive; Hiring Associate – Apply Now

Wipro Hiring Associates are essential members of the company's recruitment team. They play a crucial role in sourcing, screening, and selecting talented individuals to join Wipro. These associates work closely with hiring managers to understand specific job requirements and identify suitable candidates. They conduct interviews, assess candidate qualifications, and facilitate the entire hiring process, ensuring a smooth and efficient experience for both the company and job seekers.

Name of the Organization: Wipro

Requisition ID: 3109827

Positions: Associate

Location: Gurugram, India

Salary: As per company Norms

Educational Qualifications:

• High School Grad /Graduate

Required Experience & Skills:

• Fresher
• Low complexity clerical processing
• Basic process knowledge
• Basic technical skills proficiency
• Ability to meet agreed quality standards within tight deadlines.
• Non/very low client engagement
• Ability to follow instructions / scripts / process-flows.
• Excellent understanding of Insurance Industry for experienced colleagues
• Proficient in MS-Office (preferably Excel)
• Project management
• Quality management
• Results driven.
• Foster teamwork
• Giving feedback

Trainable Skills:

• Neutral Voice and Accent and call management
• UK Saving and Retirement Industry Skills
• Process Knowledge

Languages:

• English (R/W/S) with C1 Language Proficiency Level

Work Condition:

• Flexibility to work in 24*5 shift environment (9 AM to 6PM WO - Saturday, Sunday)
• Flexibility to occasionally extend work hours to meet business needs.
• Flexibility to move across client teams.

Roles and Responsibilities:

• Maintains quality service by enforcing quality standards, analyzing, and resolving client's problems, and recommending system improvements.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
• Adhere compliance and generate control reports.
• Generate statutory reporting per country requirement.
• Audit Management - Active participation in internal/external audits
• Escalation management
• Generating scheduled/ ad-hoc reports

 

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