Stripe Internship 2024; Hiring Operations Associate Intern – Apply Now

Stripe has unique operational problems resulting from both their type of scale and the type of businesses they partner with as a result of “growing the GDP of the Internet.”  Stripes leverage understanding of their products, the financial industry and money movement, and their processes to support both internal and external users. Doing so requires them to invest significant resources into building this experience themselves. Candidates are advised to apply soon, before the link expires

Name of the Organization: Stripe

Requisition ID: 6106887

Positions: Operations Associate Apprenticeship Intern

Location: Bangalore

Salary: As per company Norms

Required Skills & Qualifications:

• You have a user first mindset and are energized by the challenge of solving difficult problems
• You have excellent English communication skills, both written and verbally
• You excel in analytical thinking, open ended research, and problem solving
• You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions
• You have a process-oriented mindset and ability to get things done
• You enjoy working in an in-office environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners

Responsibilities:

• Develop a foundational understanding of our products, services, and features to assist customers effectively
• Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
• Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments
• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided
• Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools
• Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge
• Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills

 

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