Sutherland Recruitment Drive; Hiring Associate – Apply Now

Sutherland is seeking an analytical and strategic-thinking person to join them as a Research Associate Content. They are looking for an enthusiastic candidate who is a self-learner with good research and analytical skills to enrich client operations. Candidates with Graduate in any stream or related field & 0-3 years’ experience as a researcher, content writer, or similar role are eligible to apply. The place of posting will be at Chennai. Candidates kindly read all the informations given below, before proceed to apply

Name of the Organization: Sutherland

Requisition ID: 744000027880226

Positions: Associate - Research

Location: Chennai

Salary: As per company Norms

Required Skills & Qualifications:

• 0-3 years’ experience as a researcher, content writer, or similar role.
• Experience communicating with clients, customers, or end users.
• Experience doing research using multiple sources.
• Excellent English language written and verbal communication skills.
• Ability to meet deadlines.
• Graduate in any stream or related field.
• Intermediate level Excel skills

Responsibilities:

• Source content and contact information that is publicly available or provided by brand/brand managers to create product support information for end users.
• Communicate with brands and brand managers via emails and internal ticketing tools to source contact information and content to surface to end users.
• Moderate sourced/submitted information for validity and availability on internal tools and databases.
• Ensure that the information found is useful, accurate and in line with client guidelines.
• Use internal tools to publish sourced content for end users.
• Capture and index sourced and published content in Excel.
• Streamline processes and build flowcharts where applicable.
• Ensure timely response to all communication, updates to knowledge base and reports.

 

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