Clerky Work from Home Jobs; Hiring Customer Operations & Writing Specialist– Apply Now

Remote Customer Operations & Writing Specialist Job Openings in India 2026!!!

Clerky announced job vacancy for the post of Customer Operations & Writing Specialist. The place of posting will be at Remote (Work from Home). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Clerky
Required Qualifications	Graduate
Skills	Extremely detail-oriented
Category	Customer Operations
Work Type	Remote

As a Customer Operations & Writing Specialist at Clerky, you will be the voice of the company to thousands of startup founders, investors, and attorneys. These customers use Clerky to get critical legal paperwork done, often on a tight timeline. Our success is based on word-of-mouth, so we have a strong culture of providing world-class service (ask us about our satisfaction ratings!). We are rabidly customer-centric.

Job Details

Θ Positions: Customer Operations & Writing Specialist

Θ Job Location: Remote (Work from Home)

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: NA

Roles and Responsibilities:

• Writing thoughtful and empathetic replies to customer emails using our help desk software, Help Scout
• Writing and maintaining help center articles, and identifying topics for new articles based on customer inquirie
• Working with our engineering team to debug software issues our customers encounter
• Using our software to develop and manage new ways for our customers to complete legal paperwork
• Assisting product team by testing new features and bug fixes, and conveying customer feedback
• Spotting trends in customer issues that other team members should be alerted to

Required Skills & Qualifications:

• Genuine love for helping people
• High emotional intelligence
• Logical / analytical thinker
• Exceptional written English communication skills, including the ability to write precisely and succinctly
• Extremely detail-oriented
• Comfort with working remotely and independently
• Technologically savvy - you should be confident in your ability to use new software without training
• Appreciation for giving and receiving feedback often (often several times a day)
• Natural internal motivation to constantly strive for excellence in everything you do

How to Apply

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Disclaimer:

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