As a Content Specialist, you will ensure we deliver performance goals for sensitive and timely escalations of potentially questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure issues are triaged and the right stakeholders are involved in resolution. You will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input into where they put their efforts next. In addition, you will dig into the data around incidents and search for trends, impact, and possible improvements. In this role, you will review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.
Name of the
Organization: Youtube
Requisition
ID: 142748261755560646
Positions: Content
Specialist - Medical Misinformation
Location: Hyderabad
Salary: As per
company Norms
Required
Qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with data analysis and spreadsheet software.
- Experience with reviewing or assessment of digital content.
Preferred
qualifications:
- Experience in content policy, anti-abuse and reviewing online content.
- Excellent problem-solving skills, with the ability to use data to drive strategy and business action.
- Excellent written and verbal communication and the ability to direct cross-functionally at various levels.
Job Description:
At
YouTube, they believe that everyone deserves to have a voice, and that the
world is a better place when they listen, share, and build community through their
stories. They work together to give everyone the power to share their story,
explore what they love, and connect with one another in the process. Working at
the intersection of cutting-edge technology and boundless creativity, They move
at the speed of culture with a shared goal to show people the world. They
explore new ideas, solve real problems, and have fun — and they do it all
together.
Responsibilities:
- Enforce YouTube’s content policies, including for Medical Misinformation and ensure high quality policy enforcement while hitting Service-level agreement (SLAs), as part of the Content Specialist team within the Trust and Safety organization.
- Manage escalations in the content policy space while ensuring high quality enforcement and clear written communication and policy analysis.
- Review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.
- Keep the team up to date on key trends and operation patterns creating a threat to platform safety.
- Analyze, identify, prioritize and deliver strategies to reduce potentially harmful content in the medical misinformation space.
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