As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, designing and implementing solutions, and communicating effectively with clients and cross-functional teams. Candidates are advised to apply soon, before the link expires
Name of the
Organization: Accenture
Requisition
ID: ATCI-4352861-S1704852
Positions: Application
Tech Support Practitioner
Location: Chennai
Salary: As per
company Norms
Educational
Qualifications:
- 15 Years full time education
- Minimum 0-2 year(s) of experience is required
Professional
& Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.
- Good To Have Skills: Knowledge of other operating systems such as Linux or macOS.
- Strong understanding of computer hardware and software.
- Experience with remote desktop tools such as TeamViewer or Remote Desktop Connection.
- Familiarity with ITIL processes and procedures.
Roles &
Responsibilities:
- Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management.
- Interpret and design solutions based on deep product knowledge, accurately defining client issues.
- Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.
- Communicate effectively with clients, providing timely updates and resolutions to issues.
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