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Name of the
Organization: BNY Mellon
Requisition
ID: 62637
Positions: Intermediate
Representative, Client Processing
Location: Chennai
& Pune (Hybrid)
Salary: As per
company Norms
Required Skills
& Qualifications:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience strongly preferred.
- Intermediate to advanced excel skills.
- Attention to detail, multi-tasking, sense of urgency and using initiative.
- Client Service/Operations experience within financial services is strongly preferred.
- Corporate Trust background preferred.
- Finance/accounting, compliance/reporting, reconciliation background experience preferred.
- CLO/CDO/SOLVAS background preferred.
Roles & Responsibilities:
- To help plan and orchestrate execution of the work and build a cohesive team. Provide inspiration, coaching, and feedback to team members, report back on progress to tribe leaders, and give input on people development and performance to relevant chapter leaders.
- Performs routine and non-routine client service and transactional support functions.
- Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
- Processes account related transactions per scheduled events/client authenticated direction.
- Following established procedures, answers inquiries, and resolves problems or issues.
- Manages situations which may require adaptation of response or extensive research according to client response.
- Oversight and reconciliation of accounts.
- Escalates more complex situations to senior colleagues.
- Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
- Performs complex operational tasks in a product or functional area.
- May be responsible for allocating and checking the work of team members.
- Contributes to the achievement of team objectives.
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