Tata Communications Recruitment Drive; Hiring Junior Executive – Apply Now

TSC Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications. Candidates with Graduate & Relevant experience in network infrastructure project management and on field experience are eligible to apply. The place of posting will be at Chennai. Candidates are advised to apply soon, before the link expires

Name of the Organization: Tata Communications

Requisition ID: 982785730

Positions: Jr Customer Service Executive

Location: Chennai

Salary: As per company Norms

Educational Qualifications:

• Graduate
• Relevant experience in network infrastructure project management and on field experience

Desired Skill sets

• Understanding of Provisioning process, Telephone, Internet, Data, Service Activation
• Knowledge in switch and router configuration
• A good team player & good Customer experience /satisfaction.
• Ownership & responsiveness towards the assigned work
• Collaboration with team and other stakeholders

Job Description:

Responsible for all operations & trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.

Responsibilities

• Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAs
• Conduct change management, turnup and migrations requests
• Standard testing and troubleshooting of installs/activation post Provisioning
• Regularly participates in important projects or activities as a full contributing team member
• Ensure all installation functions are performed in a timely fashion to meet agreed SLA, KPI End to end order management for smooth delivery 
• Perform escalation management, wherever necessary and in case project is in jeopardy
• Supplier co-ordination for Service Delivery

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here