Gartner Recruitment Drive; Hiring Operations Associate – Apply Now

The Territory Planning & Analytics (“TP&A”) team is at the center of delivering against our CEO’s top priorities – rapidly-growing the sales force and increasing sales productivity. They provide strategic advice to corporate and senior Sales leaders across the globe to ensure the best return on the company’s substantial annual investment in incremental sales professionals. Territory Alignment team provides mission-critical support focused on efficiently translating strategy into action.  Their ability to execute while continually innovating, automating, and enhancing their services is core to TP&A’s ability to meet the increasing needs of the broader business.   

Name of the Organization: Gartner

Requisition ID: 96629

Positions: Operations Associate, Territory Planning & Analytics

Location: Gurgaon

Salary: As per company Norms

Required Skills & Qualifications:

• Bachelor’s degree, preferably in STEM discipline with up to 1 years of relevant experience in client service and/or service operations/delivery role
• Strong Communication skills – communicates in a clear and concise manner (written / verbal).
• Problem-Solving – breaks down problems and considers solutions, comfortable with quantitative analysis.
• Stakeholder Management – works effectively with stakeholders/partners/teams; builds / maintains good relationships.
• Strong Microsoft office skills, especially Excel, knowledge of VBA/Macros is a plus
• Knowledge of company prospecting tools is a plus. Example: Capital IQ, Zoominfo, D&B.
• High sense of urgency and attention to detail
• Process oriented with good analytical skills.

Job Description:

The associate will be responsible for leading and managing independently Operational Services to Sales Leaders and help drive NCVI (Net Contract Value Increase) by executing key processes and improving Territory Strategy for an assigned region. Independently drive and partner with TPA Stakeholders to help Sales Leaders take informed decisions in incremental Sales force and building optimal territories.

Execute on business-critical sales operations: Provide service support for core TP&A processes which include:

• Research & Extract effective leads for Sales teams using Company prospecting tools.
• Analyze the company database in comparison with Gartner’s data to extract actionable insights.
• Clients Service: Provide support to Gartner Sales Leaders
• Engage verbally and in writing with assigned Sales regions to provide timely and accurate resolution
• Work on ad-hoc operational projects with minimal guidance
• Manage and resolve support requests from internal clients within service level agreements.
• Engage with Sales Leaders and partners with members across functions to deliver value
• Partner within and across teams to Identify gaps, problem solve and improve processes
• Conduct data analysis and support reporting needs.
• Prepare periodic excel reports for key stakeholders.
• Ensure data integrity by identifying discrepancies and updating datasets regularly.
• Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc.
• Successfully drive high complexity projects with minimal guidance
• Stakeholder management and vendor management.
• Responsible for running Quality checks on deliverables for other team members and providing inputs/feedback.

Benefits:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities

 

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