Teleperformance Mega Walk-IN Drive; Hiring Technical Support Executive – Apply Now

Teleperformance seeking a highly skilled and experienced Technical Customer Support Executive to join their team. The ideal candidate will have a strong technical background and excellent communication skills to provide top-notch support to our customers via phone, email, and chat. The role involves troubleshooting and resolving technical issues, answering product-related queries, and ensuring customer satisfaction. Candidates are advised to read all the informations given below, before attend the interview

Name of the Organization: Teleperformance

Requisition ID: 180125009581

Positions: Technical Support Executive

Location: Chandigarh, Mohali

Salary: INR 2 – 3 LPA

Educational Qualifications:

• Any Technical Graduates.
• Strong technical knowledge of [specific technologies or products].
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong customer service and interpersonal skills.

Preferred Qualifications:

• Any Graduate candidate can apply.

Responsibilities:

• Handle technical queries from customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to our products/services.
• Provide accurate and timely solutions to customer inquiries.
• Utilize knowledge base and internal resources to resolve customer issues.
• Escalate complex issues to senior technical support team as needed.
• Maintain accurate records of customer interactions using CRM software.
• Meet or exceed customer satisfaction and first-call resolution targets.

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a leading company in the [industry] sector
• Professional development and growth opportunities
• Collaborative and dynamic work environment

Walk-IN Details:

Date & Time: 20th January - 25 January , 10.30 AM - 2.30 PM Venue: Bestech Business tower A, Ground Floor Sector 66 phase 11 Mohali. Contact - Alisha Chadha ( 8968797039 )

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