Cision Work from Home Jobs; Hiring Customer Content Specialist – Apply Now

Customer Content Specialist – Work from Jobs 2025!!!

Cision announced job vacancy for the post of Customer Content Specialist. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Cision
Required Qualifications	Graduate
Skills	Writing or Editing for news, Publishing or Public Relations Organization
Experience	Freshers
Website	cision.com

Set up and confirm orders submitted for distribution through the PR Newswire and PRWeb brands of content distribution, including vetting content for acceptability, reviewing and confirming order details with clients to accurately pass information through to a processing queue, counseling clients on additional product solutions, and providing effective communication both verbal and written to support clients through the distribution process

Θ Positions: Customer Content Specialist

Θ Job Location: Remote (WFH)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 4524656101

Required Skills & Qualifications:

• Bachelor's degree in journalism, PR, communications, English or related field,
• Preferred experience in writing or editing for news, publishing or public relations organization.
• As the face (or voice) to the client, imperative to have outstanding communication skills and ability to grasp clients' needs.
• Ability to build long-lasting relationships and establish a professional rapport while meeting customer demands.
• Experience in client engagement and calling to confirm and pitch addons.
• Knowledge of the public relations and/or press release industry and of basic news values for a successful press release.
• Prioritizing which job needs to be handled next.
• Content acceptability and whether or not to escalate for further review.
• Proficiency with multi-tasking on a computer, using Microsoft Word, Web browsers and e-mail.

Responsibilities:

• Apply acceptability guidelines to submitted content and identify when content fails to adhere and what measures may need to be taken (ie. counseling client on necessary changes, holding order with proper notations, escalating to management, etc.).
• Setting up orders to ensure all necessary information was submitted so that the order can be processed and distributed as directed by the client.
• Calling clients to confirm order details and obtain any missing information.
• Counseling clients (via phone and email) on additional or enhanced product solutions to assist client communication goals and impact internal revenue generation.
• Provide effective verbal and written communication to clients and colleagues by phone, email, internal messaging systems, and in notations on various orders.
• Maintain excellent knowledge of PR Newswire product and service offerings to advice and counsel clients.

 

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