Freshers Job Openings in Meazure Learning 2025!!!
Meazure Learning announced job vacancy for the post of Client Satisfaction Associate. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
Meazure Learning |
Required Qualifications |
Graduate |
Skills |
Communication, Technical & Problem-Solving |
Work Type |
Onsite |
Core Hours |
Rotational Shift |
As
Client Satisfaction Associate, you will provide exemplary customer service
support via Calls, Email, Chat and Ticketing support for clients, proctors, and
candidates. At Meazure Learning, they aim to empower open-minded, inquisitive,
and driven people, and they love how each new addition to the team adds to their
culture. Here, you can positively impact the careers of millions of test-takers
and reshape the education technology landscape by working
Θ Positions: Client
Satisfaction Associate
Θ Job
Location:
Remote (Work from Home)
Θ Salary: As per
company Norms
Θ Job Type: Full Time
Θ Requisition
ID: 1315
Required
Skills & Qualifications:
- Looking for 1-3 years of experience in Blended process with Email and Chat process
- Strong Communication Skills in English (Read, Write and Spoken English)
- Strong technical skills - Proficiency in Microsoft Office software, general knowledge of web-based applications, and basic understanding of various internet browsers and operating systems.
- Excellent problem-solving abilities - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations.
- Highly professional with written, oral, and interpersonal skills - Focuses on solving conflict; Strong listening skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team experience and environment.
Responsibilities:
- Manages incoming Calls, Tickets, Emails and Chats to the Support queue.
- Works with team members within the Support team to assist with eligibility review, registration, application processing, and account support to candidates and clients.
- Cross-trains on other and/or all accounts to support team members.
- Provides prompt, knowledgeable, and helpful technical and administration support to clients, proctors, and candidates with online systems.
- Corresponds with clients and candidates by phone, tickets, and email in a prompt and accurate manner.
- Processes scheduling and registration forms, including eligibility review as necessary.
- Coordinates/manages CS projects within deadline.
- Responds to requests for service.
Benefits:
- Competitive salary
- 100% company-funded medical (for you and your family)
- Professional working environment
- Unlimited growth potential
- Great working environment with a team of exceptional people
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