S&P Global Recruitment Drive; Hiring Business Analyst I – Apply Now

Entry Level Job Openings in S&P Global 2025!!!

S&P Global announced job vacancy for the post of Business Analyst I. The place of posting will be at Hyderabad & Gurgaon. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	S&P Global
Required Qualifications	Graduate
Skills	Salesforce and/or on a Technical Support
Category	Information Technology
Job Posted	26.02.2025

As a Business Analyst - I, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them.  You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s).

Θ Positions: Business Analyst I

Θ Job Location: Hyderabad & Gurgaon

Θ Salary: As per company Norms

Θ Job Type: Full Time / Part Time

Θ Requisition ID: 311871

Required Skills & Qualifications:

• Should have at least 1 years’ experience working with Salesforce and/or on a Technical Support Team in a related field.
• Basic understanding of Agile best practices
• Good understanding of development environments and testing processes
• Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions
• Bachelor’s Degree or Master’s degree in engineering or equivalent
• Excellent team player & interpersonal skills
• Experience collaborating with clients on business process enhancements

Preferred Qualification:

• Knowledge of CPQ or other OTC Applications will be an added advantage
• Understanding of the role of a Business Analyst in Support team
• Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus)

Responsibilities:

• Support S&P Global’s critical CRM system for continuous excellence in Commercial Operations.
• Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
• Engage with stakeholders and understand requirements for issue resolution
• Be an active member of a technical support team and manage the resolution of critical incidents
• Assist in creating comprehensive technical documents
• Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary
• Supervise activities between resources, and facilitate smooth workflow for service delivery
• Build Knowledge Base articles, Playbooks, documentation
• Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology
• Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement
• Be up to date with current field practices to enhance service standards and delivery
• Understand end-to-end solution and integrations in the overall architecture
• Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results

 

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