Wells Fargo Recruitment Drive; Hiring Associate – Apply Now

Associate Fraud & Claims Operations Representative jobs in Chennai 2025!!!

Wells Fargo announced job vacancy for the post of Associate Fraud & Claims Operations Representative. The place of posting will be at Chennai. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Wells Fargo
Required Qualifications	Graduate
Skills	Communication
Job Posted On	15.02.2025
Closing Date	19.02.2025

At Wells Fargo, they believe in diversity, equity and inclusion in the workplace; accordingly, they welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Θ Positions: Associate Fraud & Claims Operations Representative

Θ Job Location: Chennai

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: R-434924

Required Skills & Qualifications:

• Graduate
• 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Responsibilities:

• Support and capture all pertinent information from customers about their claims
• Conduct research and provide updates on status of new and existing claims
• Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
• Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
• Receive direction from team lead and escalate questions and issues to more experienced roles
• Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers

 

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