Gartner Recruitment Drive; Hiring Client Success Specialist – Apply Now

Client Success Specialist Job Openings in Gurgaon 2025!!!

Gartner announced job vacancy for the post of Client Success Specialist. The place of posting will be at Gurgaon. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Gartner
Required Qualifications	Graduate
Skills	Organizational and Time Management
Shift Timing	2:00 PM IST – 11:00 PM IST (4:30 AM EST – 1:30 PM EST)
Work Type	Onsite

The Client Success Specialist provides world-class, omni-channel support to our clients (software marketers and business leaders). This role is ideal for an all-star customer service professional who will support our Client Success Account Managers and our clients. As a member of the Client Success team, you will resolve incoming support tickets while ensuring all client needs are met with both speed and empathy.

Θ Positions: Client Success Specialist

Θ Job Location: Gurgaon

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 95290

Required Skills & Qualifications:

• Bachelor’s Degree from an institute of repute.
• 6 months to 2 years of relevant sales or customer support experience. 
• Excellent communication skills, verbal and written with a high-level professionalism. 
• Strong organizational and time management skills, with ability to multitask.
• Enthusiasm for helping and educating others.
• Interest in marketing, business and technology

Responsibilities:

• Resolve incoming support tickets in a timely and efficient manner.
• Address client needs while maintaining relationships with key accounts via phone and email. 
• Update and maintain account information and content for existing clients.
• Accurately create reports on a daily, monthly, and quarterly basis for some of our larger high-potential accounts.
• Identify underspending vendors & provide value leading to increased vendor investment
• Manage Basic Vendor support requests to aid in the upgrade process
• Take ownership in your training and development by being proactive, asking questions and identifying areas for growth.
• Collaborate with internal colleagues to maximize the value Gartner delivers to clients and achieve team targets and goals.
• Execute key workflows such as client onboarding to set vendors up for long-term success.

 

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