Citi Recruitment Drive; Hiring Ops Support Specialist – Apply Now

Ops Support Specialist Job Openings in Chennai 2025!!!

Citi announced job vacancy for the post of Ops Support Specialist. The place of posting will be at Chennai. Candidates who have completed High School Diploma / Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Citi
Required Qualifications	High School Diploma / Graduate
Skills	Learning Management Systems, Human Resource Systems
Category	Operations - Core
Work Type	Onsite

The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Θ Positions: Ops Support Specialist

Θ Job Location: Chennai

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 24808624

Required Skills & Qualifications:

• High School diploma or equivalent
• 0-3 years of relevant experience
• Experience with Learning Management Systems, Human Resource Systems and Learning and Development knowledge preferred
• Proficient computer skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities:

• Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
• Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
• Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
• Interact with internal departments and external clients to resolve issues and concerns
• Monitor “In process,” work to meet business and quality standards
• Assist in making decisions within established procedures that balance the needs of the employee, company, and customer
• Support and expansive array of products and services and serve as the team subject matter expert
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

 

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