Global Payments Recruitment Drive; Hiring Associate Operation Analyst – Apply Now

Associate Operation Analyst Job Openings in Pune 2025!!!

Global Payments announced job vacancy for the post of Associate Operation Analyst. The place of posting will be at Pune. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Global Payments
Required Qualifications	Graduate
Skills	Mainframe Operating system, JCL
Category	Technical Operations
Work Type	Onsite

Responsible for the analyzing of system performance to ensure optimal processing efficiency. Works closely with IT Technical and Application Support teams in identifying and resolving processing issues. Develops and administers multiple software packages involved in the analyzing of system and batch performance. Performs problem determination, analysis and executes corrective action. Creates and maintains various analytical reports utilized by both technical and business owners. Supports all Business Continuity activities. Provides operational support for all conversion/deconversion activities. Communicates with both internal/external clients.

Θ Positions: Associate Operation Analyst

Θ Job Location: Pune

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: r0059774

Required Skills & Qualifications:

• Bachelor's Degree; Relevant Experience or Degree in: Information Technology or Business related study; relevant experience in lieu of education
• Typically Minimum 1+ Years Relevant Exp in Information Technology Field and/ or Bankcard Industry

Preferred Qualifications

• Strong Knowledge of Mainframe Operating system (IBM Z OS)
• Experience with JCL(job Control Language)
• Familiarity in incident management tools.
• Understanding of SFTP protocols.
• 1+ Years Relevant Exp
• Operations experience with CA7, Mainframe JCL,BMC or IBM suite of products.
• Willingness to work in shifts.

Desired Skills and Capabilities:

• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
• Multi tasking - Ability to multi task and adapt to several projects at time.
• Mainframe/distributed experience - Ability to understand concepts of mainframe and/or distributed work and processes tied to them.
• Monitor and Execute batch jobs as per schedules using tools CA7 and Control M.
• Ensure jobs complete successfully and resolve issues promptly to maintain uptime.
• Identify and troubleshoot batch failure or system errors.
• Escalate unresolved issues to the appropriate team while ensuring timely resolution.
• Perform routine checks to ensure the health and stability of mainframe system.
• Monitor system performance and resource utilization.
• Maintain up to date documentation for standard operating procedures (SOP)and batch process.
• Generate and share periodic status report with stakeholders.
• Continuously identify areas for improvement in batch processing environment.

Responsibilities:

• Engages, escalates, and communicates notifications as needed to level 3 technical support, management, and critical incident management.  Opens and manages bridge calls for technical teams to gather and begin working towards restoration and/or resolution.
• Provides communication for responses for the resolution of client-impacting issues and for the identification of action plans. Assesses incident criteria to determine if formal root cause analysis is needed. Liaises with internal technical resources and provides technical feedback for communication to internal and external clients.
• Ensures all change activities are appropriately planned, authorized and executed following relevant internal methods, processes, and procedures.
• Participates in the continual service improvement process by providing feedback concerning their role to enhance existing process and service.
• Assists with the administration of automation products, applications, and business processes.
• Assist with identification of tuning opportunities to improve run-time optimization and work with the business/ application team to remedy issues.
• Assist in gathering data needed to maintain a continuous line of communications, keeping internal partners informed of all critical issues.

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.