Client Service Analyst Job Openings in Mumbai 2025!!!
JPMorgan & Chase announced job vacancy for the post of Client Service Analyst. The place of posting will be at Mumbai. Candidates who have completed Educational Qualifications with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
JPMorgan & Chase |
Required Qualifications |
Graduate |
Skills |
Client management and communication |
Category |
Client Service Delivery |
Closing Date |
21.03.2025 |
As
a Markets Transition Manager within our team, you will work closely with Markets Sales, clients, and internal partners
to onboard clients for trading Markets products. You will be responsible for
fielding and tracking requests, relaying requirements, and coordinating with
various teams such as Ref Data, KYC, Accounts, Credit, Legal, and Operations to
ensure clients are onboarded seamlessly and ready to trade within the targeted
timeframe. Your goal will be to deliver an excellent client experience that
aligns with the needs and objectives of the client, Markets Sales, and Digital
Client Service organizations. Our Markets Transition Management Team operates
globally, supporting clients and Markets Sales across the US, EMEA, and APAC
regions.
Θ Positions: Client
Service Analyst
Θ Job
Location:
Mumbai
Θ Salary: As per
company Norms
Θ Job Type: Full Time
Θ Requisition
ID: 210595338
Required
Skills & Qualifications:
- Demonstrate experience in a client-facing role within onboarding or relevant business partner groups.
- You must have 2+ years of experience
- You must hold a bachelor's degree or above
- Possess knowledge of Markets products, industry landscape, platforms, and core controls.
- Exhibit strong client management and communication skills.
- Showcase excellent project management, organizational, and time management skills.
- Focus on results and manage a high volume of requests in a dynamic operating environment.
- Navigate diverse process flows and data sets, and drive process enhancements.
- Design technology enhancements and utilize business analytic/automation tools.
- Have business analytics experience and/or proficiency with data management tools, such as Python, Alteryx, Tableau, or Qlikview.
- Be proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
Responsibilities:
- Provide each client with an excellent onboarding experience in a fast-paced, multi-asset class, multi-partner, and evolving environment while adhering to controls and transparency requirements.
- Leverage business analytic skills to apply client, product, and process knowledge in answering questions and discerning/relaying onboarding requirements, steps, expected timeframes, and status for a diverse set of requests to clients and internal partners.
- Build strong relationships with internal partners, such as Sales, Ref Data, KYC, Accounts, Credit, Legal, and Operations teams, to establish a transparent, controlled, and efficient environment.
- Work with technology, data, and partner teams to continually improve platforms, automation, and client metrics to facilitate the achievement of a "best in class" onboarding service.
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