LSEG Recruitment Drive; Hiring Process Analyst – Apply Now

Process Analyst Job Openings in Bangalore 2025!!!

London Stock Exchange Group announced job vacancy for the post of Process Analyst - Entitlements Support. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	London Stock Exchange Group
Required Qualifications	Graduate
Skills	Data interpretation & Communication
Work Type	Onsite
Closing Date	28.03.2025

Coordinate and efficiently implements process improvisation, changes, knowledge management, migrations and training activities. Following the sale of a product or service, this role may assume responsibility for providing product fulfilment support and for ensuring on time delivery within agreed time.

Θ Positions: Process Analyst - Entitlements Support

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: R0101804

Required Skills & Qualifications:

• Graduate
• Good data interpretation skills
• Has excellent focus for accuracy, completeness and improvement for assigned tasks which leads to providing an excellent customer experience
• Ability to prioritize and has attention to details
• High curiosity about learning and champions effective collaboration
• Should possess excellent written and verbal communication skills
• Ability to work independently on multiple activities, showing appropriate level of prioritization and critical issue management skills
• Should be willing to work in ANY SHIFT SCHEDULE
• Previous experience in Order to Cash / customer support functions.
• Applies general knowledge of business, developed through education, to make informed judgements.

Responsibilities:

• Displays proficiency and eye for business in troubleshooting, leading irate customers, handling client concerns, coordinating nonconforming data issues, handling difficult customer communications (chat, mail, call) daily.
• Formulate and leads structured on the job training, mentoring for job specific tasks.
• Builds and maintains cordial partnership and cross functional counterparts which will help in expediting, de-escalating and effective management of service results during exception handling
• Challenges status quo, initiate process improvement changes and projects.
• Plays a key role in validating and checking process adherence and protocols from business partners.
• Efficiently reports on lead time, quality, process trending with relevant analysis, online assessment and inference related to process and business.
• Perform management duties in a back-up capacity in absence of supervisor/team lead.
• Coordinates client relationship during product and service fulfilment.
• Champions communication between key operational groups on service-impacting incidents.

 

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