Flexera Recruitment Drive; Hiring Technical Support Engineer – Apply Now

Technical Support EngineerJob Openings in Bangalore 2025!!!

Flexera announced job vacancy for the post of Technical Support Engineer. The place of posting will be at Bangalore (Hybrid). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Flexera
Required Qualifications	Graduate
Skills	AWS, GCP, Azure
Category	Support
Work Type	Hybrid

In this role, you will focus on specified products, continuously learning to become an expert. You must manage multiple tasks and support cases, meeting required metrics and expectations. Excellent communication and interpersonal skills are essential for effective teamwork and collaboration. Your primary goal is to provide exceptional support to their B2B customers in cloud infrastructure and financial operations (FinOps).

Θ Positions: Technical Support Engineer

Θ Job Location: Bangalore (Hybrid)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 15468

Required Skills & Qualifications:

• Bachelor’s degree in computer science, information technology or related field
• Passionate customer orientation and dedication
• Strong analytical and problem-solving skills
• Possesses intellectual curiosity and eagerness to learn new technologies/skills
• Solid interpersonal skills: Excellent verbal, written, and listening communication skills in English; successfully conveys and receives intended messages while maintaining relationships
• Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience
• Manage time, goals, and priorities to improve and add value continuously
• Comfort in a fast-paced environment where team success is encouraged
• Experience with at least one Cloud provided (AWS, GCP, Azure)

Preferred:

• AWS Cloud Practitioner or Azure Fundamentals certification
• Familiarity with Container technologies (Kubernetes)

Responsibilities:

• Provide exceptional technical support to customers and partners via chat, email, phone, and screen-share sessions
• Troubleshoot complex issues and provide timely resolution - issues may involve but are not limited to cloud environment services, API usage and errors, application performance, Cloud Cost Management, Security issues, Flexera SaaS application and/or configuration issues, and many more
• Create, maintain, and publish articles for Flexera’s Knowledge Base
• Communicate effectively with Product Management and Engineering regarding defects and enhancement requests
• Able to work hours that align with Flexera’s global customer base (APAC, EMEA, North and South America)
• Maintain product, platform, and industry knowledge necessary to offer outstanding technical support to customers
• Lead periodic internal team training as scheduled
• Participate in on-call weekend rotation, as needed

 

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