Mouser Electronic Recruitment Drive; Hiring Customer Service Assistant – Apply Now

Customer Service Assistant I Job Openings in Bangalore 2025!!!

Mouser Electronic announced job vacancy for the post of Customer Service Assistant I. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Mouser Electronic
Required Qualifications	Graduate
Skills	Microsoft Windows environment & Communications
Category	Support
Work Type	Onsite

The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives.

Θ Positions: Customer Service Assistant I

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 18230

Required Skills & Qualifications:

• Requires any Bachelor's degree.
• Professional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required.
• Fluent reading and writing in English.
• Ability to type data for long periods of time.
• Proficient typing and math.
• PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software.
• Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen.
• Able and willing to use our telephone headsets.
• Neat and legible handwriting.

Responsibilities:

• Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required.
• Proofs material entered and generates data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly.
• Files, keeps records, and prepares/transmits/sorts/distributes faxes, mail, e-mail, and reports as needed.
• Promotes and maintains high standards of quality and service excellence
• Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals
• Understands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders.
• Effective time management and planning/organizing skills.
• Self-motivated and results oriented.
• Effective interaction with individuals and groups both inside and outside of the organization and works effectively as a team contributor on all assignments.
• Maintains a high level of commitment to achieve goals.
• Effective performance independently or as part of a team.
• Strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution.
• Supports local Customer Service teams, and provides support for other teams when needed.
• Provides Chat support as required, local language plus other required languages.
• Regular attendance at work is an essential part of the job.
• Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization.
• Works well under the pressure of deadlines.
• Supports and participates in the company's total quality and customer service expectations.
• Trustworthy and maintains confidentiality.
• Other duties as assigned.
• Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed.
• Exhibits desire and ability to advance

 

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