BCE Global Tech Recruitment Drive; Hiring Junior System Support Analyst – Apply Now

Junior System Support Analyst Job Openings in Bangalore 2025!!!

BCE Global Tech  announced job vacancy for the post of Junior System Support Analyst. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	BCE Global Tech
Required Qualifications	Graduate
Skills	Docker/Kubernetes, DB Administration, CI/CD pipelines tools Scripting, Log analysis, Monitoring tools (Grafana, Dynatrace)
Category	Support
Work Type	Onsite

They bring ambitions to life through design thinking that bridges the gaps between people, devices and beyond, fostering unprecedented customer satisfaction through technology. Their core values support a customer-centric approach and the harnessing of cutting-edge technology to provide business outcomes with positive societal impact. Guided by innovation and a commitment to progress, they’re shaping a brighter future for the generations of today and tomorrow. If you would like to be a part of a team of thought-leaders pioneering advancements in 5G, MEC, IoT and cloud-native architecture, we’d love to hear from you.

Θ Positions: Junior System Support Analyst

Θ Job Location: Bangalore

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: GTCFD-1413

Roles and Responsibilities:

• Application monitoring and support:
• Manage traffic diversion during deployments
• Validation of code deployment success
• Post deployment health monitoring and reporting
• Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts)
• Monitor and action the alert  using Bell Monitoring Tools (Dynatrace, BAM, Grafana)
• Monitor of DB server to verify through daily sanity check
• Verify Table Space / Disk Space status and warn if it’s reaching capacity.
• Verify Memory and Processor usage and warn if it’s reaching capacity.

Production Monitoring:

• Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution
• Providing the required Production Logs or access to Production Logs to analyze the incidents.
• Provide the Root Cause Analysis for all Critical Incidents.
• Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures.
• Providing workarounds for Critical and High Incidents
• Updating relevant system, configuration or process documentation.
• Document and promptly notify Bell of any emergency changes required.
• Participate in AMS Operations Governance meetings (assumed to be bi-weekly)
• Responding to Application-related questions, performing data extraction as required
• Handling ad-hoc requests from end users for information, queries, or reports.
• Providing holiday support coverage
• Performing peak period monitoring and reporting for specific critical applications
• Perform daily health checks for Critical applications

Required Skills:

• Docker/Kubernetes
• DB Administration
• CI/CD pipelines tools
• Scripting
• Log analysis, Monitoring tools (Grafana, Dynatrace)

What They Offer:

• Competitive salaries and comprehensive health benefits.
• Flexible work hours and remote work options.
• Professional development and training opportunities.
• A supportive and inclusive work environment.

 

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