Cognizant Recruitment Drive; Hiring System Engineer L1 Support – Apply Now

System Engineer L1 Support Job Openings in Coimbatore 2025!!!

Cognizant announced job vacancy for the post of System Engineer L1 Support. The place of posting will be at Coimbatore. Candidates who have completed Educational Qualifications with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Cognizant
Required Qualifications	Graduate
Skills	Unix/Linux Shell Scripting, Oracle / PL-SQL / MySQL
Category	Technology & Engineering
Work Type	Onsite

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Their unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Θ Positions: System Engineer L1 Support

Θ Job Location: Coimbatore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 00063679119

Required Technical Skills

Technologies:

• Unix/Linux Shell Scripting
• Oracle / PL-SQL / MySQL (Hands-on experience in any one is sufficient)

Tools & Platforms:

• Incident Management: ServiceNow, AppDynamics, Dynatrace, Splunk, Manage Engine
• ITSM & Monitoring Tools

Additional Skills:

• ITIL framework knowledge
• Basic understanding of Banking domain

Roles & Responsibilities:

• Perform daily application health checks and system housekeeping activities
• Monitor application logs, jobs, and ticketing tools
• Handle Level 1 incidents via monitoring tools and ITSM platform
• Triage and escalate incidents or service requests as per SOP
• Log and manage P3/P4 incidents within SLA timelines
• Interact with customers and create support tickets
• Resolve SOP-based issues and ensure adherence to Response & Resolution SLAs

Domain Exposure (Preferred/To Learn)

• Cards & Payments
• Branch Operations, Channels, and Wholesale Banking
• Core Banking, Corporate Actions
• Treasury, Finance & Accounts, Risk
• Integration with banking systems

Work Environment:

• Full-time work from office (Monday to Friday)
• Must be flexible to work in rotational shifts
• Shift allowances provided in addition to CTC
• Collaborative work environment with cross-location teams

Soft Skills:

• Strong communication and interpersonal skills
• Good team player with adaptability
• Willingness to learn and grow within the banking domain

 

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