JPMorgan Chase Recruitment Drive; Hiring Transaction Specialist – Apply Now

Transaction Specialist Job Openings in Bangalore / PAN India 2025!!!

JPMorgan Chase announced job vacancy for the post of Transaction Specialist. The place of posting will be at Bangalore / PAN India. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	JPMorgan Chase
Required Qualifications	Graduate
Work Type	Onsite
Category	Consumer & Community Banking
Job Posted On	29.May.2025

Join their ACES Operations team to make a difference in customer satisfaction at JPMorgan Chase. You'll play a vital role in resolving ATM-related claims, ensuring accuracy and efficiency. Be part of a dynamic team that values innovation and customer service excellence. As an ATM Claims Specialist within the ACES Operations team, you will enhance customer experience by resolving ATM-related claims. You will manage exceptions, discrepancies, and fraud mitigation for ATM transactions. Your role involves ensuring accuracy and timely resolution of customer issues.

Θ Positions: Transaction Specialist

Θ Job Location: Bangalore / PAN India

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 210626989

Roles and Responsibilities:

• Ensure understanding of Standard Operating Procedures.
• Analyze cases and apply resolution methods per SOP guidelines.
• Manage case inventory and aging as per guidelines.
• Refer complex issues to Subject Matter Experts.
• Enhance customer experience by improving accuracy.
• Ensure processing discipline and respond to escalations.
• Participate in PMR, Q-board, and team huddles.
• Identify areas for process improvement.
• Complete assigned trainings on time.
• Review and resolve ATM deposit exceptions.
• Mitigate ATM deposit fraud and notify customers.

Required Qualifications, Capabilities, and Skills:

• Demonstrate basic accounting knowledge.
• Communicate effectively both orally and in writing.
• Adapt to change and new processes.
• Pay attention to detail in all tasks.
• Work collaboratively as part of a team.
• Analyze and resolve customer claims efficiently.
• Manage case inventory with precision.

Preferred Qualifications, Capabilities, and Skills:

• Graduate in Commerce or any stream with 0-2 years of experience.
• Understand ATM transaction processes.
• Enhance customer experience through resolution.
• Participate actively in team activities.
• Identify process improvement opportunities.
• Respond to escalations with urgency.
• Complete trainings promptly.

 

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