NTT Data Recruitment Drive; Hiring L1 Cloud Engineer – Apply Now

L1 Cloud Engineer Job Openings in Bangalore & Noida 2025!!!

NTT Data announced job vacancy for the post of L1 Cloud Engineer. The place of posting will be at Bangalore & Noida. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	NTT Data
Required Qualifications	Graduate
Skills	Operational experience, Azure/AWS, etc..,
Category	Information Technology
Work Type	Onsite

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with them. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. They are currently seeking a L1 Cloud Engineer to join their team in Bangalore, Karnātaka (IN-KA), India (IN).

Θ Positions: L1 Cloud Engineer

Θ Job Location: Bangalore & Noida

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 324892

Preferred Experience:

• As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principles with focus on Azure.
• Cloud administration, maintenance, and troubleshooting experience.
• Monitor cloud and infrastructure services to ensure uninterrupted operations.
• Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues.
• Respond to alerts and incidents, escalating to higher-level support as necessary.
• Able to provide shift hours support at L1 level
• Experience in updating KB articles and SOPs.      
• Request additional information from clients, when necessary, to accurately diagnose and resolve issues.
• Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues.
• Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution.
• Well experienced in handling incident, service requests, change requests.
• Passion for delivering timely and outstanding customer service
• Great written and oral communication skills with internal and external customers

Basic Qualifications:

• 2+ years of overall operational experience
• 2+ years of Azure/AWS experience
• 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model

Preferred Certifications:

• Azure Fundamentals
• AWS Cloud Practitioner
• Four Year BS/BA in Information Technology degree or equivalent experience

 

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