JPMorgan & Chase Recruitment Drive; Hiring Technical Support – Apply Now

Technical Support Job Openings in Bangalore 2025!!!

JPMorgan & Chase announced job vacancy for the post of Technical Support. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	JPMorgan & Chase
Required Qualifications	Graduate
Skills	Troubleshooting, Resolving, and Maintaining Information Technology Services
Category	Technology Support
Work Type	Onsite

As a Technology Support II team member in [Insert LOB and/or Sub LOB], you will play a vital role in ensuring the operational stability, availability, and performance of their production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Θ Positions: Technical Support

Θ Job Location: Bangalore

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 210632622

Roles and Responsibilities:

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
• Improve operational stability and availability through participation in problem management
• Monitor production environments for anomalies and address issues utilizing standard observability tools
• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required Skills & Qualifications:

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
• Exposure to observability and monitoring tools and techniques
• Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills:

• Knowledge of one or more general purpose programming languages or automation scripting

 

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