Remote Phone Support Specialist (Fincrime) Job Openings 2025!!!
Revolut announced job vacancy for the post of Phone Support Specialist (Fincrime). The place of posting will be at Remote (WFH). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
Revolut |
Required Qualifications |
Graduate |
Skills |
Communication and interpersonal skills |
Category |
Financial Crime Operations |
Work Type |
Remote |
The
Financial Crime Operations department is at the forefront of Revolut’s efforts
to keep customers and their money safe. As part of the FinCrime department, the
Customer Support team serves as the public face of the company, providing
first-class, front-line support to millions of customers. They’re looking for a
Customer Support Specialist to deliver “WOW” levels of service to their global
customer base as a Financial Crime Analyst. If you don’t see your long-term
future in customer support, they put a lot of time aside to train you so you’re
ready to join another team within the company if you decide to make a change.
They’re a global fintech, so they have to be available 24/7. That sometimes
means working nights and weekends. They’ll compensate you for night shifts, but
they understand this still isn’t for everyone so please bear that in mind
before applying. Up to shape the future of finance? Let's get in touch.
Θ Positions: Phone
Support Specialist (Fincrime)
Θ Job
Location:
Remote (WFH)
Θ Salary: As Per Company
Norms
Θ Job Type: Full Time
Θ Requisition
ID:
Roles and
Responsibilities:
- Delivering exceptional customer service across multiple channels, including phone, live chat, and other support platforms
- Representing the company professionally in all customer interactions
- Collaborating with internal teams to ensure quick and effective resolutions
- Contributing to the continuous improvement of customer support processes
- Assisting with other relevant tasks to strengthen financial crime prevention efforts
Required
Skills & Qualifications:
- Fluency in English
- Excellent communication and interpersonal skills
- A bachelor's degree or equivalent
- 1–5 years of experience providing customer support over the phone
- The ability to explain complex issues in an easy and understandable manner
- Impeccable attention to detail
- Impressive analytical skills
- A proactive, self-motivated approach to managing your workload
- Empathy and a commitment to customer satisfaction, aiming to resolve issues at first point of contact
- High-functioning problem-solving skills
- Flexibility to work in shifts, including nights and weekends if required
Apply Link –
Click Here
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