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Strategy Recruitment Drive; Hiring Cloud Support Engineer – Apply Now


Cloud Support Engineer Job Openings in Nagpur 2025!!!

Strategy announced job vacancy for the post of Cloud Support Engineer. The place of posting will be at Nagpur. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company

Startegy

Required Qualifications

Graduate

Skills

Python, REST API, Java, SQL, HTML, or XML/XSL

Category

Technology

Work Type

Onsite

Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of their Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.  To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others.

Θ Positions: Cloud Support Engineer

Θ Job Location: Nagpur

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 744000065512660

Roles and Responsibilities:

  • Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies
  • Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance
  • Find creative and sophisticated solutions to complex or higher priority problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities
  • Collaborate and communicate effectively with peers, internal application and software development teams
  • Prioritize and communicate product defects and enhancements to development teams
  • Contribute to the growth of the MicroStrategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums
  • Able to support MicroStrategy customers during their working hours between 12:30 pm and 9:30 pm IST
  • Enhance personal and professional growth by participating in Internal Development Programs
  • Work in a strong team environment

Required Skills & Qualifications:

  • Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science)
  • Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies
  • Windows/Linux system administration knowledge
  • Minimum of 2 years of IT customer service experience / strong customer focus
  • Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
  • Able to support MicroStrategy customers during their working hours between 11.30 and 8.30 pm IST
  • Strong analytical and troubleshooting skills and experience
  • Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure
  • Excellent oral and written English communication skills
  • Preferred: Cloud Certifications (AWS, Azure, Google Cloud)

 

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DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.

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