Genpact Recruitment Drive; Hiring Process Associate – Apply Now

Process Associate - Content Moderation Job Openings in Hyderabad 2025!!!

Genpact announced job vacancy for the post of Process Associate - Content Moderation. The place of posting will be at Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Genpact
Required Qualifications	Graduate / Post Graduate
Skills	Communication, MS Office Applications
Category	Operations
Work Type	Onsite

They are inviting applications for the role of Process Associate, Content Moderation – English. They’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Θ Positions: Process Associate - Content Moderation - English

Θ Job Location: Hyderabad

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: HIG022649

Roles and Responsibilities:

• Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies
• Provide excellent customer service to our customers
• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Required Skills & Qualifications:

• Any Graduate (PG an added advantage)
• Freshers are eligible
• Fluent in English Language

Preferred qualifications

• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach
• Must be able to work on a flexible schedule (including weekend shift work)

 

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