Veradigm Work from Home Jobs; Hiring Associate Technical Support – Apply Now

Remote Associate Technical Support Consultant Job Openings 2025!!!

Veradigm announced job vacancy for the post of Associate Technical Support Consultant. The place of posting will be at Remote (WFH). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Veradigm
Required Qualifications	Graduate
Skills	Excellent verbal & written communications skills and Excellent problem-solving skills
Category	Support
Work Type	Remote

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. They are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

Θ Positions: Associate Technical Support Consultant

Θ Job Location: Remote (WFH)

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 6652271003

Roles and Responsibilities:

• Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers.
• Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues.
• Restart or re-trigger bots as needed and escalate critical issues to the development team.
• Update configuration files to support BOT scaling.
• Assist with bot scheduling in the Control Room and validate post-deployment execution.
• Assist with new client onboarding process.
• Raising support tickets in Jira & ServiceNow
• Proactively reviewing the emails and actively responding to address issues/de-escalate.

Required Skills & Qualifications:

• Successful completion of a bachelor’s degree or relevant Technical / Business Experience
• 1-3 years of experience
• Excellent verbal & written communications skills
• Excellent problem-solving skills and ability to troubleshoot.
• Basic understanding of Windows Servers
• Exposure on interaction with international clients (US preferred)
• Hands on experience on application/ product support

Good to have:

• Familiarity with the US healthcare industry and terminology.
• Automation platforms experience for RPA Operations Support in (UiPath/ Automation Anywhere, etc.,) is preferred.

Benefits:

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote/Hybrid Options)
• Peer-based incentive “Cheer” awards
• “All in to Win” bonus Program
• Tuition Reimbursement Program

 

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