Zoho Recruitment Drive 2025 – Hiring Technical Support Engineer | Apply Now

Technical Support Engineer Job Openings in Chennai 2025

Zoho has announced exciting job openings for the role of Technical Support Engineer in Chennai, India. This is a great opportunity for graduates, engineers, and postgraduates — whether freshers or experienced professionals — who are passionate about technology, customer service, and problem-solving. If you’re looking for a high-paying IT support job in India and want to grow your career in a dynamic, tech-driven environment, this opportunity at Zoho is perfect for you.

Θ Company Name: Zoho Corporation

Θ Role: Technical Support Engineer

Θ Category: Technical Support / Customer Success

Θ Job Type: Full-Time (Onsite)

Θ Job Location: Chennai, India

Θ Experience Required: 2–5 Years

Θ Qualification: Graduate / Post Graduate

Θ Salary: As per company norms

Θ Requisition ID: N/A

About Zoho

Zoho Corporation is a globally recognized software company offering cloud-based business solutions trusted by millions of users worldwide. As a Technical Support Engineer, you’ll play a key role in ensuring customer satisfaction by providing prompt, professional, and technical assistance across multiple communication channels. This is one of the best IT helpdesk jobs in Chennai 2025 for professionals who enjoy working with global clients, solving complex technical issues, and learning new technologies.

Requirements

• Experience: 2 to 5 years in a technical support or IT helpdesk role.
• Excellent communication skills with a neutral accent.
• Strong technical knowledge in troubleshooting and resolving product-related issues.
• Ability to handle customers via calls, chat, remote sessions, and emails.
• Self-driven learner with the ability to grasp new technologies quickly.
• Willingness to work in rotational shifts across global time zones.
• Capable of acting as a Technical Account Manager (TAM) and managing customer relationships end-to-end.
• Understand customer business goals and proactively deliver solutions through Zoho products.
• Serve as a bridge between customers and internal product teams.
• Conduct regular health checks, product adoption reviews, and retention follow-ups.
• Identify up-selling opportunities and promote Zoho’s professional services.
• Collect customer feedback, case studies, and testimonials when required.
• Note: Only shortlisted candidates will be notified about further interview steps.

Key Skills

• Excellent written and verbal communication
• Strong problem-solving and analytical thinking
• Customer relationship management
• Hands-on experience with IT ticketing or CRM tools
• Adaptability and teamwork
• Willingness to work in a fast-paced environment

Why Join Zoho?

• Opportunity to work with one of the top software companies in India
• Continuous learning with exposure to cloud technology and SaaS support
• Collaborative culture that encourages innovation and growth
• Competitive compensation and professional development programs

How to Apply

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Disclaimer: The information shared here is meant solely for informational purposes for students, freshers, and experienced candidates. All recruitment details are sourced directly from Zoho’s official website or verified portals. Latest MNC Jobs does not guarantee employment or request any payment for job applications. Applicants are advised to use only official application links and avoid fraudulent intermediaries.