Johnson Controls Recruitment Drive 2025 | Hiring Graduate Engineer Trainee (Technical Support Specialist I) – Apply Online

Graduate Engineer Trainee Job Openings in Pune 2025 (Onsite – Full Time)

Johnson Controls has announced new openings for the role of Graduate Engineer Trainee (Technical Support Specialist I) in Pune. This opportunity is ideal for fresh engineering graduates and early professionals (0–2 years) who wish to start a rewarding career in IoT-based technical support and digital engineering. The selected candidates will work with cutting-edge IoT technologies, automation systems, and data analytics within the OpenBlue Global Customer Support team, contributing to the company’s digital transformation initiatives.

Job Overview

Name of the Company: Johnson Controls

Job Role: Graduate Engineer Trainee (Technical Support Specialist I)

Qualifications: B.E / B. Tech

Experience: 0-2 years

Salary: INR  5.07 LPA (via Glassdoor — estimated based on similar roles)

Job Location: Pune (Onsite – Full Time)

Job Category: Customer & Technical Support

Requisition ID: WD30251087

Last Date: ASAP

Official Company Website: www.johnsoncontrols.com

About the Role

As a Graduate Engineer Trainee at Johnson Controls, you will become part of the Digital Solutions – OpenBlue Global Customer Support team, working with IoT and data-driven automation technologies. The role involves providing first-level technical support for the OpenBlue Enterprise Manager, a suite of smart building applications designed to optimize energy efficiency, improve asset performance, and enhance occupant comfort. You will collaborate with cross-functional teams, analyze HVAC & BAS system data, and interact with global customers to ensure seamless issue resolution through data analytics and IoT insights.

Roles and Responsibilities

• Understand and monitor data flow between Building Automation Systems (BAS) and the IoT platform to identify and resolve data inconsistencies.
• Diagnose and troubleshoot customer-reported issues while maintaining a high level of satisfaction.
• Document all customer interactions in a ticketing system, ensuring accuracy and traceability.
• Collaborate with development and DevOps teams to expedite issue resolution and system improvements.
• Analyze customer data trends and provide insights to support process optimization.
• Participate in training programs, workshops, and product learning sessions to enhance technical knowledge.
• Contribute to creating and updating Standard Operating Procedures (SOPs) and knowledge base articles.

Required Skills & Qualifications

• B.E / B.Tech in Electronics, Mechanical, Computer Science, or related field.
• 0–2 years of experience (Freshers can apply).
• Basic knowledge of IoT technologies, Python programming, Power BI for data visualization, and Postman for API testing.
• Understanding of thermodynamics principles and HVAC system operations.
• Strong analytical and problem-solving skills with a customer-oriented mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• Positive attitude, willingness to learn, and interest in emerging smart building technologies.

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