OSI Systems Recruitment Drive 2025 – Technical Support Trainee Job Openings in Hyderabad

OSI Systems has announced new openings for the role of Technical Support Trainee in Hyderabad. This position is ideal for candidates looking to begin or grow their career in IT support, service desk operations, and troubleshooting, some of the most in-demand tech skill areas in 2025. Freshers and experienced candidates with B.Tech (CSE, IT, ECE) or B.Sc Computers qualifications are eligible to apply.

Job Overview

Name of the Company: OSI Systems

Job Role: Technical Support Trainee

Qualifications: B.Tech (CSC, IT & ECE) or BSC computers

Experience: 0 - 2 years

Salary: INR 2.9 – 5.5 LPA (via AmbitionBox — estimated based on similar roles)

Job Location: Hyderabad (Onsite – Full Time)

Job Category: Technical Support

Requisition ID: 35079

Last Date: ASAP

Official Website: www.osi-systems.com

Job Description

OSI Systems is known for developing innovative solutions across healthcare, security, and defense. As a Technical Support Trainee, you will be the first point of contact for employee technical needs and will help ensure smooth IT operations in a 24/7 support environment. This role offers hands-on experience in IT infrastructure support, making it ideal for candidates aspiring for long-term careers in IT service management and enterprise support roles.

Roles and Responsibilities

• Serve as the first point of contact for all technical assistance requests.
• Respond to incidents via email, phone, chat, or in person.
• Diagnose and troubleshoot operational issues in a 24×7 environment.
• Provide application and IT support to employees across global locations.
• Escalate issues when needed and ensure timely resolution.
• Maintain case status updates for users and management.
• Build and maintain strong relationships with internal users.
• Develop and document standard operating procedures for IT support.
• Demonstrate strong communication, learning agility, and teamwork.
• Handle challenging IT issues and maintain service excellence.

Required Skills & Qualifications

• B.Tech (CSC, IT, ECE) or B.Sc Computers graduates.
• 0–2 years’ experience in application monitoring, batch monitoring, or call center support.
• Strong communication skills (oral & written).
• Understanding of Office 365 suite.
• Basic awareness of ITIL Foundation concepts.
• Willingness to work rotational 24/7 shifts.
• Ability to multitask and work under pressure.
• Strong interpersonal skills and ability to interact with global users.

How to Apply

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FAQs

1. Is this a full-time role at OSI Systems?

Yes, the Technical Support Trainee role is a full-time onsite position based in Hyderabad.

2. Can freshers apply for this position?

Yes, freshers with relevant qualifications are eligible, making it ideal for those starting an IT support career.

3. Are shift rotations mandatory for this role?

Yes, the position requires working in 24/7 rotational shifts, as it supports global operations.

4. What skills are essential for success in this role?

Strong communication skills, Office 365 knowledge, basic ITIL understanding, and troubleshooting abilities.

5. What is the salary range for the Technical Support Trainee role?

The estimated salary is INR 2.9 – 5.5 LPA, depending on skills and experience.

Disclaimer

The information provided on this page is for informational purposes only. All job details are obtained from official sources. Latest MNC Jobs does not guarantee employment and does not charge any fees. Candidates should follow the company’s official recruitment process and avoid making payments for job opportunities.