Zoho Recruitment 2025: Hiring Technical Support Engineers in Chennai – Apply Now!

Technical Support Engineer Job Openings in Chennai 2025

Zoho Corporation has officially announced a new job opportunity for Technical Support Engineers at its Chennai location. This role is ideal for graduates and postgraduates who want to build a career in technical support and customer success with one of India’s leading SaaS companies. Candidates with a minimum of 6 months of relevant experience are eligible to apply. Below are the complete details on eligibility, job description, and required skills for this Zoho recruitment drive.

Job Overview

Name of the Company: Zoho Corporation

Job Role: Technical Support Engineers

Qualifications: Any Graduate / Post Graduate

Experience: Min 6 Months

Salary: INR 4 – 9.6 LPA (via AmbitionBox — estimated based on similar roles)

Job Location: Chennai (Onsite– Full Time)

Job Category: Technical Support / Customer Success

Requisition ID: NA

Last Date: ASAP

Official Company Website: www.zohocorp.com

Job Description:

As a Technical Support Engineer at Zoho, you will be responsible for delivering world-class customer support and ensuring client satisfaction through timely, accurate, and empathetic communication. Your core duties will include assisting customers with product-related queries, resolving technical issues, and offering online demos, product walkthroughs, and remote troubleshooting. This position requires excellent communication skills, problem-solving ability, and flexibility to work in night shifts.

Key Responsibilities

• Deliver prompt and effective technical support solutions to Zoho customers.
• Conduct online product demonstrations and training sessions.
• Gather client requirements and perform detailed analysis and feedback reporting.
• Respond efficiently to RFI (Request for Information) inquiries and follow up with leads.
• Create and deliver Proof of Concepts (POCs) for potential clients.
• Provide accurate, customer-focused resolutions within defined timelines.

Eligibility & Requirements

• Excellent written and spoken English skills.
• Minimum of 6 months experience in a client-facing technical role.
• Proficiency in handling phone-based support for international customers (USA/UK).
• Flexibility to work in rotational night shifts and relocate if required.
• Eagerness to learn new technologies and continuously upskill.

Important Notes

• 2026 graduates are not eligible to apply for this position.
• Only shortlisted candidates will be notified about the further recruitment process.

How to Apply

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Disclaimer: The information provided on this page is solely for informational purposes for students, freshers, and experienced professionals. All details are sourced directly from the official company website and verified career pages. Latest MNC Jobs does not charge any fees or guarantee job placements. The recruitment process will strictly follow Zoho’s official hiring policies and HR guidelines. Candidates are advised not to make any payments to individuals or agencies claiming to represent Zoho for recruitment.