BlueYonder Recruitment Drive; Hiring Support Engineer 1 – Apply Now

Support Engineer 1 Job Openings in Coimbatore 2025!!!

BlueYonder announced job vacancy for the post of Support Engineer 1. The place of posting will be at Coimbatore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	BlueYonder
Required Qualifications	Graduate / Post Graduate
Skills	Troubleshooting and problem-solving skills
Category	Cloud & Support Services
Work Type	Onsite

They are looking for enthusiastic L1 Infra Engineers to join their IT/Infrastructure team in cloud support engineer jobs in Coimbatore. The ideal candidate should have a foundational understanding of IT infrastructure, networking, cloud computing (preferably Azure), databases, and server administration (Windows/Linux). This role focuses on infrastructure monitoring, incident management, and L1 operational support across cloud, server, network, and database environments aligned with IT infrastructure support engineer role. Strong communication skills and a willingness to learn are key to success.

Job Details

Θ Positions: Support Engineer 1

Θ Job Location: Coimbatore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 254559

Roles and Responsibilities:

• Monitoring & Operations Monitor Azure resources, servers, databases, networks, and applications using dashboards & monitoring tools.
• Track and resolve service alerts, ensuring timely updates in ticketing systems.
• Incident Management Perform L1 triage and troubleshooting for incidents across servers, networks, and databases.
• Escalate issues to L2/L3 teams as required.
• Document incidents, root causes, and resolution steps for knowledge sharing.
• Server & Infrastructure Support Assist in administering Windows and Linux servers (user management, basic services, patching support).
• Support basic tasks in Active Directory, access management, and resource provisioning.
• Networking & Database Support Perform basic troubleshooting of network components (connectivity, DNS, firewall basics).
• Assist in monitoring and basic maintenance of databases (SQL, Oracle, PostgreSQL) including connectivity, space utilization, and backup checks relevant to L1 infrastructure support jobs.
• Collaboration & Governance Collaborate with cross-functional teams (Infra, Cloud, DB, Network, Security).
• Support compliance, security, and governance requirements as per company policy.

Required Skills & Qualifications:

• Basic understanding of IT infrastructure components (Servers, Storage, Networking, Active Directory).
• Exposure to database technologies (SQL/Oracle/Postgres) with basic admin/troubleshooting knowledge.
• Familiarity with Windows & Linux administration (services, users, patching, logs).
• Knowledge of incident management and ticketing tools (ITIL Process).
• Troubleshooting and problem-solving skills with a logical approach suitable for technical support engineer position.
• Good communication and documentation skills.
• Willingness to work in 24x7 rotational shifts.

Preferred Qualifications

• Azure Fundamentals certification (AZ-900).
• Basic knowledge of automation (scripts, monitoring alerts handling).
• Familiarity with cloud security, backup & recovery concepts.
• Exposure to monitoring tools (e.g., Zabbix, Nagios, Azure Monitor, Grafana).

How to Apply

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