ZS Recruitment Drive; Hiring Technical Support Associate – Apply Now

Technical Support Associate Job Openings in Pune 2026!!!

ZS announced job vacancy for the post of Technical Support Associate. The place of posting will be at Pune for candidates seeking technical support associate jobs in Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	ZS
Required Qualifications	Graduate
Skills	Strong customer service skills
Category	Enterprise - IT
Work Type	Onsite

ZS IT Support teams are aligned with the company’s business strategy and operating model and aim to provide its 10,000 plus employees and their clients the right tools and information for high performance through an enterprise IT support role. The IT organization focuses on delivering products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with reliable 24*7 uninterrupted high-quality technology support services associated with IT helpdesk support jobs.

Technical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications as part of an end user support engineer position.

Job Details

Θ Positions: Technical Support Associate

Θ Job Location: Pune

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 24108

Roles and Responsibilities:

• Configure computer hardware and software, as well as troubleshoot related problems.
• Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
• IT team projects as assigned.
• Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
• Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
• Technical Support tools: Norton Ghost, VNC.
• Proficiency in PC hardware configuration, troubleshooting and maintenance.
• Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS Teams.
• Fair knowledge on troubleshooting Zoom Rooms and infrastructure related to it.
• Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).

Required Skills & Qualifications:

• BS/BE with record of high academic achievement
• A+ certification or Microsoft Certified Systems Administrator.
• Eagerness to contribute in a team-oriented environment.
• Ability to work methodically and analytically in a quantitative problem-solving environment.
• Excellent leadership, communication and organizational skills
• Strong customer service skills
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How to Apply

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Disclaimer:

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