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Onboarding (KYC) Specialist Job Openings in Bangalore 2026!!!

PhonePe announced job vacancy for the post of Onboarding (KYC) Specialist. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	PhonePe
Required Qualifications	Graduate
Skills	Strong analytical skills and attention to detail
Category	Merchant Onboarding
Work Type	Onsite

They are seeking a dedicated and detail-oriented P2M Offline Merchant Onboarding Specialist with mandatory experience in merchant KYC. The role involves end-to-end handling of the offline merchant onboarding process, ensuring compliance with KYC norms, and providing a seamless onboarding experience. Candidates with prior experience in merchant KYC are encouraged to apply.

Job Details

Θ Positions: Onboarding (KYC) Specialist

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 7645624003

Roles and Responsibilities:

• Merchant Onboarding: Handle the end-to-end offline onboarding process for merchants, ensuring all steps are completed efficiently and accurately.
• KYC Verification: Perform detailed checks on merchant KYC documents to ensure compliance with regulatory and internal standards.
• Process Adherence: Ensure all onboarding activities comply with company policies, regulatory guidelines, and established SLAs.
• Coordination: Collaborate with sales teams, business development, and compliance teams to resolve issues and expedite onboarding.
• Process Improvement: Identify opportunities to enhance the onboarding process, reduce TAT, and improve merchant satisfaction.
• Reporting: Generate and share periodic reports on onboarding status, KYC compliance, and key metrics with stakeholders based on the business requirements.

Required Skills & Qualifications:

• 0- 3  years of experience in merchant onboarding, KYC verification, or a related role.
• Strong understanding of merchant KYC (Domestic) norms and regulatory requirements.
• Excellent communication and interpersonal skills to handle merchant queries and collaborate with internal teams.
• Proficiency in tools like Salesforce or other CRM platforms.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical skills and attention to detail.

Preferred:

• Experience in offline merchant onboarding in a financial service or fintech environment.
• Knowledge of P2M (Peer-to-Merchant) onboarding processes.
• Multi-lingual proficiency.

How to Apply

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