Tide Recruitment Drive; Hiring Offboarding Analyst – Apply Now

Offboarding Analyst Job Openings in Hyderabad 2026!!!

Tide announced job vacancy for the post of Offboarding Analyst. The place of posting will be at Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Tide
Required Qualifications	Graduate
Skills	Knowledge of basic banking operations
Category	Operations
Work Type	Onsite

As an Analyst, Offboarding, Account Operations, UK/Europe, you will be responsible for handling the end-to-end account closure and offboarding process for business members in compliance with internal policies, regulatory requirements, and UK/EU financial regulations. This role requires strong attention to detail, analytical thinking, customer empathy, and the ability to collaborate effectively across teams and stakeholders.

Job Details

Θ Positions: Offboarding Analyst

Θ Job Location: Hyderabad

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 7513787003

Roles and Responsibilities:

• Executing the end-to-end account offboarding process, ensuring accuracy and compliance.
• Handling internal and external transactions linked to account closure.
• Working on targets with defined SLAs and turnaround times.
• Performing investigations to resolve issues in offboarding requests.
• Collaborating with cross-functional teams (e.g.,KYC, Risk, Legal) to resolve complex cases.
• Communicating with members via written channels, addressing queries with empathy and clarity.
• Ensuring complete and accurate documentation of offboarding cases for internal and external reporting.
• Identifying process gaps and supporting enhancements to improve efficiency and member experience.
• Participating in remediation projects and ad-hoc initiatives related to account operations.
• Ensuring compliance with UK/EU regulatory requirements and Tide’s internal policies.

Required Skills & Qualifications:

• You have prior experience in a fast-paced operational or financial services environment.
• You have knowledge of basic banking operations, preferably in account closure or payment operations.
• You have excellent English and strong written communication skills.
• You are customer-focused and able to handle sensitive member interactions with empathy.
• You are comfortable with data, spreadsheets, and reporting tools.
• You have strong observation, problem-solving, and analytical skills.
• You can prioritise, multitask, and manage time effectively in a target-driven environment.
• You are proactive in spotting recurring issues and contributing to process improvements.
• You thrive in a collaborative, team-oriented culture.

How to Apply

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