Tredence Recruitment Drive; Hiring IT Associate – Apply Now

IT Associate Job Openings in Bangalore 2026!!!

Tredence announced job vacancy for the post of IT Associate. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Tredence
Required Qualifications	Graduate
Skills	Good communication and interpersonal skill
Category	Support
Work Type	Onsite

Since their founding in 2013, they have been dedicated to transforming data into actionable insights, helping over 50 Fortune 500 clients win in their respective industries. With their headquarters in San Jose and a presence in 5 countries, their mission is to be the world’s most indispensable analytics partner. At Tredence, they blend deep domain expertise with advanced AI and data science to drive unparalleled business value. They are excited to have you join them on this innovative journey.

Job Details

Θ Positions: IT Associate

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 850624

Job Description:

• Experience: 0 - 2 Years
• Should have good communication and interpersonal skill.
• Handle daily technical support activities on desktop support, data network and server management.
• Install and test desktop software applications and internet browsers.
• Test computers to ensure proper functioning of computer systems.
• Train end users on usage of computer hardware and software.
• Extend computer support for systems’ software and hardware.
• Interact with staff on desktop problems and their resolution.
• Network and connect computers within organization to better communication.
• Maintain computer peripheral devices like printers and resolve associated problems.
• Conduct remote troubleshooting.
• Test alternative pathways until you resolve an issue.
• Customize desktop applications to meet user needs.
• Record technical issues and solutions in logs.
• Direct unresolved issues to the next level of support personnel.
• Follow up with clients to ensure their systems are functional.
• Help create technical documentation and manuals.
• Team player and address end user escalations proactively.
• Address complex issues and resolve issues in specified time frame.
• Monitor tickets and engage team members to act on tickets proactively.
• Maintain Tracker for Tickets worked by Agents.
• Maintain the SLA and take ownership of client escalations.
• Provide Weekly Report for Desktop Team.

Key Competencies

• Hardware and software troubleshooting (Preferred: Office 365, VPN, Antivirus Software, Proxy, Backup tool, BitLocker/Symantec Encryption)
• All operating systems (Windows, Linux, and mac)
• Ticketing tool knowledge
• Asset Management
• Basic networking and server knowledge (Active Directory, DNS, DHCP and etc)
• Patch management

How to Apply

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Disclaimer:

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