NatWest Recruitment Drive; Hiring Customer Service & Operations Analyst – Apply Now

Customer Service & Operations Analyst Job Openings in Chennai 2026!!!

NatWest announced job vacancy for the post of Customer Service & Operations Analyst. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	NatWest
Required Qualifications	Graduate
Skills	Strong time management skills
Category	Reconciliation & Investigations
Work Type	Onsite
Closing Date	09.April.2026

This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes. You’ll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs. This role has great development potential, as you’ll be ­­working in a supportive team and an environment of continuous improvement

We're offering this role at senior analyst level

Job Details

Θ Positions: Customer Service & Operations Analyst - Reconciliation & Investigations

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: #R-00275993

Roles and Responsibilities:

In this key role, you’ll be responding to queries from our customers or stakeholders within agreed timelines. We’ll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you’ll support your management with work allocation, daily controls and processes.

You’ll also be:

• Investigating queries and raising any issues with relevant parties without delay
• Delivering fit-for-purpose solutions to meet customer or stakeholder needs
• Capturing and collating MI and actively participating in initiatives to improve customer service, processes and procedures
• Reviewing processing errors and customer complaints to identify trends and training needs

Required Skills & Qualifications:

They’re looking for someone with strong knowledge and experience of reconciliation and investigations. This will include an understanding of the industry and its customers. You’ll also be able to work well as part of a team and have the ability to communicate your knowledge to make improvements to processes and procedures.

They’ll also expect you to have:

• A thorough understanding of products, processes and banking systems
• An awareness of changes in trends, policies and regulations
• Strong time management skills and the ability to meet targets and business objectives

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.