Mphasis Recruitment Drive; Hiring Junior Fulfillment Associate – Apply Now

Junior Fulfillment Associate Job Openings in Bangalore 2026!!!

Mphasis announced job vacancy for the post of Junior Fulfillment Associate. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Mphasis
Required Qualifications	Graduate
Skills	Should have good English comprehension skills
Category	Operations
Work Type	Onsite

The Associate provides day-to-day customer support for back-office operations and web support via email and portal activities. This role is for someone who excels at and multi-tasking. Should be able to proactively track pending customer orders and provide resolution.

Job Details

Θ Positions: Junior Fulfillment Associate

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 863951

Roles and Responsibilities:

• Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
• Process service orders, answer questions, maintain account information, and accurately document user’s information in ticketing / record system
• Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information.
• Adherence to schedules/ turnaround times and shifts, effectively manage time, while handling multiple priorities.
• Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
• Understand and proactively addresses user's concerns, identifying the root of the issue.

Required Skills & Qualifications:

• BSc, B.Com and BA or Diploma holders (12+3 years of education).
• Freshers / 6 to 12 months of Back-office operations experience preferred.
• Understanding of supply chain management / order tracking and documentation preferred
• Should be flexible with shift timings. Should also be ready to work in US shifts hours; 9 hours
• Excellent keyboard skills with an average speed of minimum of 35 words per min with 92% accuracy
• Should be able to write grammatically correct emails in response to customer and third party communications.
• Should have good English comprehension skills and should be able to comprehend customer requirements and act on the information accordingly.

How to Apply

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