Customer Service Executive (Technical Support Center) Job Openings in Pune 2026!!!
Tata Communications announced job vacancy for the post of Customer Service Executive - Technical Support Center. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company
Overview
|
Name of the Company |
Tata Communications |
|
Required Qualifications |
Graduate |
|
Skills |
Network support, Routing Protocols,
Incident Management, IP Network, Networking & MPLS |
|
Category |
Technical Support |
|
Work Type |
Onsite |
Tata Communications Redefines Connectivity with Innovation and
Intelligence Driving the next level of intelligence powered by Cloud, Mobility,
Internet of Things, Collaboration, Security, Media services and Network
services, we at Tata Communications are envisaging a New World of
Communications
Job Details
Θ Positions: Customer
Service Executive - Technical Support Center
Θ Job
Location: Pune
Θ Salary: As per
company standards
Θ Job Type: Full Time
Θ Requisition
ID: 46028542
Roles and
Responsibilities:
- Taking ownership of customer issues reported, solving their problems through by providing resolution
- Researching, diagnosing, troubleshooting, identifying solutions to resolve system or application issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure SLA are achieved and work proactively to maintain the same.
Required
Skills & Qualifications:
- Graduate with 0-4 years of experience
- Required Skills: Network support, Routing Protocols, Incident Management, IP Network, Networking & MPLS
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
How to Apply
Apply Link –
Click Here
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