Walmart Recruitment Drive; Hiring Customer Care Resolution Coordinator – Apply Now

Customer Care Resolution Coordinator Job Openings in Bangalore 2026!!!

Walmart announced job vacancy for the post of Customer Care Resolution Coordinator. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Walmart
Required Qualifications	Graduate
Skills	Excellent written and verbal communication skills
Category	Customer Care
Work Type	Onsite

The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. They are a metrics driven center dedicated to driving results where their associates thrive in this high-volume environment that handles over 10 million contacts per year. They Invest in You! At Walmart, they focus on the growth and development of their associates! They are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. They are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.

Job Details

Θ Positions: Customer Care Resolution Coordinator

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: R-2518584

Roles and Responsibilities:

• As a Customer Care Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
• All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.
• To exceed their customers’ needs, their associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.

Required Skills & Qualifications:

• 0 – 12 months of relevant customer service experience
• Excellent written and verbal communication skills
• Able to interact professionally with customers.
• Ability to manage multiple tasks simultaneously.
• Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
• In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
• Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
• Adhere to quality, compliance guidelines and SLA’s
• Must be willing to take continuous voice calls
• Must type a minimum of 25 WPM
• Proficient with Microsoft Office programs (Outlook, Word)
• Successful completion of mandatory training
• Should be flexible work in a 24/7 work environment with rotating weekly time off.
• Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
• Any graduation

How to Apply

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Disclaimer:

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