UPS Recruitment Drive; Hiring GBS Fraud Analyst – Apply Now

GBS Fraud Analyst Job Openings in Pune 2026!!!

UPS announced job vacancy for the post of GBS Fraud Analyst. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	UPS
Required Qualifications	Graduate
Skills	Good analytical skills with an aptitude for problem solving
Category	Finance
Work Type	Onsite

The GBS Fraud Analyst supports the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations. He/She coordinates solutions across required groups (Corporate Security, GBS, Operations, BD, etc.). The GBS Fraud Analyst educates the field and customers on appropriate processes that supports fraud prevention and performs various tasks within the department as it relates to implementation and communication of fraud related applications.

Job Details

Θ Positions: GBS Fraud Analyst

Θ Job Location: Pune

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: R26024846

Roles and Responsibilities:

• Monitors, measures, and communicates fraud exposure, and potential risks to minimize fraud.
• Reviewing, responding and taking action on customer inquiries for Fraud.
• Monitors and investigates suspicious use of UPS products, processes, and services.
• Assess registration for suspicious fraudulent activity including cancelling user IDs, approving adjustments and other credit activities to prevent additional losses.
• Work with all levels of management, both internal and external toward resolution.
• Interface with customers.
• Documents and communicates customer needs and frustrations, as related to implementation of UPS fraud solutions.

Required Skills & Qualifications:

• Strong proficiency in English—both written and spoken—as well as a solid understanding of the language is essential, since handling incoming and outgoing calls is a mandatory part of daily responsibilities.
• 2+ years of Customer Service, Credit Collection or Billing experience – Preferred.
• Understanding of general finance and accounting practices: Billing, A/R, customer profile software applications etc.
• Fraud related investigation and conflict management skills is an advantage.
• Good analytical skills with an aptitude for problem solving.
• Attention to detail.
• Effective listening and communication skills.
• Good customer relationship skills.
• Knowledge of general operational processes and systems: IVP, On Demand, QWS.
• Understanding of the pickup and delivery process.
• Ability to manage conflict with customers and fraudsters.
• Proficient knowledge and use of Microsoft applications (Access, Excel, Word, etc.).
• Effective time management skills, flexibility and ability to adapt to change.
• Self-starter with ability to multitask and work independently under pressure.

How to Apply

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