Amazon released new job openings for the post of Investigation Associate for Work from Home opportunity. Candidates with Graduate in any discipline & Excellent communication skills (written and spoken) in English language are eligible to apply. Candidates kindly apply soon before the link expires
Name of the Organization: Amazon
Notification ID: 280324013641
Positions: Investigation Associate
Location: Work from Home
Salary: 2 - 3 LPA
Basic Qualifications:
Education Qualification: Graduate in any discipline
Work Experience: 0 to 5 years
Communication Skills- Excellent communication skills (written and spoken) in English language
Ability to handle and interpret large sets of data
Demonstrated ability to work in a team in a very dynamic environment
Preferred qualifications
Demonstrated problem solving and analytical skills
Proven ability to work productively and efficiently in an independent setting
Proven ability to clearly communicate with managers and associates at all levels
Global perspective and solid understanding of business objectives
Excellent attention to detail and work with the highest level of accuracy
Additional Information:
You must be open to work out of 11 Work from home approved states (Maharashtra, Telangana, Karnataka, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, Tamil Nadu, Kerala and Andhra Pradesh)
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)
Key job responsibilities
This includes, but is not limited to:
Researches and evaluates facts surrounding seller transactions
Takes appropriate action on investigated transactions based on established standard operation procedure and tools
Documents their actions by providing detailed annotations
Communicates with external customers via phone or email during the investigation process
Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
Understand the issue and make best use of the available resources to resolve it
Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
Communicate with internal and external stakeholders
Understand performance metrics to create analysis for driving business goals
Meet predetermined and assigned productivity targets and quality standards
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