HCL Technologies Walkin Interview Chennai 2024; WFM Executive

HCL Technologies invites aspirants for Walk-IN Drive for WFM (Work Force Management) Executive for Chennai locations. Candidates with Bachelor's degree & 0 – 4yrs Years of relevant experience and Should be flexible to work in US shift are eligible to apply. Candidates are advised to read all informations before proceed to apply

Name of the Organization: HCL Technologies

Notification ID:

Positions: WFM Executive

Location: Chennai, Tamilnadu

Experience: 0 – 4yrs

Educational Qualifications:

Bachelor's degree.

Years of relevant experience.

Should be flexible to work in US shift.

Strong working experience on MS Excel

Good presentation, communication, and analytical skills

Job Description:

Able to work independently and efficiently to meet defined SLA.

Knowledge in RTA, RTM and Forecasting.

Responsible for meeting productivity matrices and quality standards as per defined quality norms.

Training & Self Development.

Should be a Team Player.

Strong Knowledge of WFM Processes and formulas.

Exposure to IEX will be an added advantage.

Analytical bent of mind.

Preparing and Analyzing agent schedules to meet service level requirements.

Creating and Maintaining shift profiles and scheduling rules.

Performing adhoc activity as needed to support business requirements.

Provide end to end analysis to Clients on their SL / Productivity / Adherence.

Provide daily/intra-day performance reports to leadership.

Walk in date: 10th April 2024

Walk in Time: 9AM to 2PM

Interested candidate can Walk in to below given venue:

HCL Tech, Elcot Sez,

Sholinganallur, Chennai,

Tamil Nadu 600119.

Full Details Link – Click Here

For Regular Updates Join our Telegram – Click Here