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Sutherland Work from Home Jobs; Associate (Trans Processing)


Sutherland invites job applications for the post of Associate (Trans Processing) for Work from Home (Chennai). Candidates with High school / Bachelor’s degree & Experience working in a customer-centric environment are eligible to apply. Candidates are advised to apply soon before the link expires

Name of the Organization: Sutherland

Notification ID: REF18623C

Positions: Associate (Trans Processing)

Location: Work from Home (Chennai)

Job Type: Full Time

Required Qualifications:

  • High school degree
  • Bachelor’s degree is a plus
  • Experience working in a customer-centric environment is a plus
  • Experience in order processing or Back office is a plus
  • Work pro-actively to ensure potential issues are escalated properly
  • Intermediate
  • Advanced English level with excellent comprehension skills
  • High typing skills
  • Ability to withstand repetitive work
  • Able to work positively in a fast-paced, changing environment
  • Ability to multitask and have excellent organizational skills
  • ees through the eyes of the customer
  • Articulate, bright and curious
  • Passionate about service

Job Description:

Back Office Analyst in this role get to: Control and co-ordinate: To help the artificial intelligence by selecting the right flow to continue the interaction or enter text where the system cannot comprehend what the customer is saying in the shortest amount of time. Respond all the interactions received in the day effectively and efficiently. Handle computer systems. Consistently Deliver: Achieve all agreed KPI’s.

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