HCLTech Walk-In Drive; Hiring Voice process – Apply Now

HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process. At HCLTech, they offer continuous opportunities for you to find your spark and grow with them. HCLTech want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with HCLTech, they offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. HCLTech believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Name of the Organization: HCLTech

Requisition ID: 4005886378

Positions: International Voice process for banking sector (FRESHERS)

Location: Chennai (Navalur)

Salary: As per company Norms

Required Qualifications:

• Excellent communication skills both verbal and written Mandatory.
• A problem solving mind-set.
• The ability to multi task
• Able to work well as an individual and as part of a team
• Any Graduation or 12th is mandatory.

Responsibilities

• Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
• Responding to queries regarding Experian, our products, services, data and client accounts
• Managing multiple client queries at once
• Utilizing workflow tools to manage your own workload
• Contributing to the achievement of team targets including service levels and quality measures
• Maintain accurate records of customer communication and discussions using the appropriate internal system/s
• Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
• Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
• Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
• Deliver great clients and consumers service and seek to exceed client / consumer expectations

Interview Details:

Mode of interview: Walkin

Date: 26 & 27th Aug 2024

Timing: 12:00 PM to 3:00 PM

Interview Location: HCL - ETA 1- Village and Panchayat, ETA- Techno Park, Special Economic Zone 33 Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103

Contact HR: Deepthi

Email for Queries: Deepthisai.a@hcltech.com

Perks:

• Cab facility is Available (Home pickup & Drop)
• 5 Days working

Full Details Link – Click Here

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