inFeedo Internship 2024; Hiring Customer Success Intern – Apply Now

inFeedo is seeking passionate newbies with a strong technical background and a flair for customer-facing roles. As a Customer Support Intern, you will handle all technical support communications, both internally and externally, as the first line of response for after-sales support.

inFeedo are looking for a motivated and enthusiastic Customer Support Associate Intern to join their team at inFeedo. This is an excellent opportunity for someone who is eager to learn and grow in a customer-facing role. As an Intern-Customer Support Associate, you will play a definitive role in impacting the customer’s experience by facilitating adoption and usage. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.

Name of the Organization: inFeedo

Requisition ID:

Positions: Customer Success Intern

Location: Bangalore & Gurgaon (Hybrid)

Salary: As per company Norms

Duration: 6 months (Potential for extension based on performance)

Educational Qualifications:

• Graduate
• Strong communication skills, both written and verbal.
• A customer-first attitude and willingness to go the extra mile.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Eagerness to learn and adapt to new challenges.
• Attention to detail and problem-solving skills

Job Description:

• Assist customers with product-related inquiries via email and video calls.
• Provide timely and accurate responses to customer queries.
• Collaborate with the Customer Success team to resolve issues effectively.
• Document customer interactions and solutions in the system.
• Help improve customer satisfaction and SLA by delivering exceptional service.

What happens after you apply?

• Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far.
• Step 2: Within 4-6 days of that initial chat, we'll introduce you to your potential future team, and we will guide you through the rest of the hiring process.
• Step 3: If our vibes align after meeting the Hiring Team, you'll have an opportunity to chat with the founders.
• If we mutually enjoy the conversation, we'll celebrate with a virtual high-five and outline the next steps for you to join us.
• At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future :)

 

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